Head of Finance & Business Operations

Location: Remote (U.S.-Based Preferred)

Employment Type: Full-Time

Compensation: Competitive Salary + Performance Bonus (Based on Experience)

Build the Financial Engine Behind One of the Fastest-Growing Vacation Rental Companies in the Region

At Cohova, we believe exceptional hospitality begins with exceptional people.

We're one of Northwest Arkansas' premier vacation rental management companies, managing a growing portfolio of luxury vacation homes while delivering white-glove service to both homeowners and guests. As our company continues to grow, we're investing in the leadership, systems, and technology needed to scale the business without compromising the experience that sets us apart.

We're looking for an experienced Head of Finance & Business Operations to lead and continually improve the financial and administrative backbone of our organization.

This is not a traditional Controller position.

You'll own the company's finance function, oversee our outsourced bookkeeping partner and internal accounting staff, lead financial strategy, improve operational systems, and partner directly with executive leadership to help shape the future of the business.

If you're energized by building systems, solving complex problems, improving profitability, and creating scalable organizations, we'd love to meet you.

About the Role

As Head of Finance & Business Operations, you'll be responsible for the financial health of the organization while helping build the operational infrastructure needed to support our continued growth.

You'll serve as a trusted advisor to ownership and executive leadership by delivering accurate financial reporting, meaningful business insights, operational discipline, and scalable systems across the organization.

Financial Leadership

• Own the company's accounting and finance function from day-to-day operations through long-term financial planning.

• Deliver timely and accurate monthly financial statements, executive reporting, and KPI dashboards.

• Lead the annual budgeting process, rolling forecasts, and long-term financial planning.

• Manage company cash flow, banking relationships, and liquidity planning.

• Develop financial models that support strategic decision-making.

• Analyze profitability across properties, homeowners, markets, and departments.

• Present financial performance and recommendations to executive leadership.

• Identify opportunities to improve profitability, efficiency, and financial performance.

Vacation Rental Accounting

Significant vacation rental property management experience is required for this role.

You'll oversee all aspects of vacation rental accounting, including:

• Trust accounting

• Multi-entity accounting

• Homeowner statements and owner distributions

• Revenue share calculations

• Owner reserve management

• OTA reconciliation (Airbnb, Vrbo, Booking.com, etc.)

• Property-level financial reporting

• Occupancy and lodging tax compliance

• Month-end and year-end close

Candidates without meaningful vacation rental accounting experience will not be considered.

Team Leadership

You'll lead the company's finance organization by:

• Managing our outsourced bookkeeping and accounting partner

• Supervising accounting assistants and future finance team members

• Establishing accountability through KPIs and performance expectations

• Reviewing financial work for accuracy and completeness

• Building scalable accounting procedures and documentation

• Developing a high-performing finance team as the company grows

Business Operations & Administration

In addition to finance leadership, you'll help improve the systems that keep the company running efficiently.

Responsibilities include:

• Partner with executive leadership to improve operational performance across the business.

• Oversee payroll, employee benefits, and compensation administration in partnership with HR providers.

• Manage relationships with payroll providers, insurance brokers, auditors, tax advisors, and legal counsel.

• Support annual insurance renewals, risk management initiatives, and regulatory compliance.

• Develop and maintain company policies, financial procedures, and operational SOPs.

• Lead administrative and operational improvement initiatives.

• Support strategic projects including market expansion, acquisitions, and new business initiatives.

Technology & Process Improvement

Technology is a critical part of how we scale.

You'll help evaluate, improve, and implement the systems that power our business.

Responsibilities include:

• Own the finance technology roadmap.

• Improve workflows across finance, operations, reservations, maintenance, housekeeping, guest services, and owner relations.

• Evaluate and implement software that improves reporting, automation, and efficiency.

• Identify opportunities to automate manual processes.

• Ensure data integrity across accounting, property management, CRM, and reporting systems.

• Build executive dashboards that provide real-time business visibility.

• Document repeatable processes that allow the organization to scale effectively.

Strategic Leadership

This role is expected to be a key business partner—not simply a financial reporter.

You'll help leadership answer questions like:

• Which markets generate the strongest returns?

• Which owners and properties are most profitable?

• Where are we losing margin?

• How should we invest for future growth?

• Which operational improvements create the greatest financial impact?

You'll be expected to challenge assumptions, identify opportunities, and provide the financial insight that drives better business decisions.

Qualifications

Required

• Bachelor's degree in Accounting, Finance, Business, or a related field

• Minimum 5 years of finance or accounting leadership experience within the vacation rental property management industry

• 7+ years of progressive accounting or finance experience

• Experience leading accounting teams and/or outsourced bookkeeping firms

• Strong understanding of:

  • Trust accounting

  • Homeowner accounting

  • Owner statements

  • OTA reconciliation

  • Property management accounting

  • Multi-entity accounting

• Experience building budgets, forecasts, and executive reporting

• Advanced Microsoft Excel skills

• Excellent communication, leadership, and organizational skills

• Ability to work independently while partnering closely with executive leadership

Preferred

• CPA designation

• MBA

• Experience with Guesty, Track, Streamline, Escapia, QuickBooks, or similar platforms

• Power BI, Tableau, or other business intelligence software

• Experience implementing financial systems or process automation

• Experience supporting acquisitions or high-growth organizations

Who Thrives Here

We're looking for someone who:

• Thinks like an owner.

• Loves building systems and improving processes.

• Enjoys solving complex operational challenges.

• Uses data to make decisions.

• Has exceptionally high standards.

• Is proactive, resourceful, and accountable.

• Communicates clearly with executives and team members alike.

• Thrives in a fast-paced entrepreneurial environment.

• Wants to make a measurable impact on a growing company.

Why Join Cohova?

This is an opportunity to help shape the future of one of the fastest-growing vacation rental management companies in the region.

You'll work directly with ownership, influence strategic decisions, lead a talented team, and build the financial and operational foundation that supports our next stage of growth.

We're looking for someone who wants more than a job—we're looking for someone who wants to help build an exceptional company.

What We Offer

• Competitive compensation based on experience

• Performance-based bonus opportunity

• Remote work with periodic travel to Northwest Arkansas for leadership meetings and company planning

• Health, Dental & Vision Insurance

• 401(k) with company match

• Paid Time Off & Paid Holidays

• Professional development opportunities

• Employee discounts on Cohova vacation rentals

• The opportunity to make a meaningful impact while helping build one of the premier vacation rental management companies in the country