Office Manager- Washington County Application

COMPANY OVERVIEW

At Cohobnb our mission is to provide a wide array of unique and luxury vacation rentals across Northwest Arkansas. Each of our vacation rentals is set up specifically for guest enjoyment. Our team includes specialists in sales, hospitality, customer service, marketing, housekeeping, maintenance, real estate, interior design and more! We are go-getters and applaud those who challenge the status quo & think outside the box. We love Northwest Arkansas & love offering travelers the best possible experience in our towns. We are swiftly growing and adapting, and we are looking for candidates who fit our company culture primarily and who are willing to join in the face-paced environment and be a part of a small business.

JOB DESCRIPTION

The Office Manager will report to the Director of Finance and Administration and is responsible for coordinating and executing administrative duties, office procedures, and project management. The Office Manager’s role is to be our administrative expert - for each department and all elements in the office by creating a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.

Responsibilities

Serve as the point person for office manager duties including accounting,  office upkeep, mailing, supplies, equipment, bills, insurance claims, errands, and departmental administrative tasks.

Accounting- 50%

  • Expense reports and departmental oversight

  • Accounts Payable & Accounts Receivable

  • Owner Statement review 

  • Labor report review 

  • Manage contract and price negotiations with office vendors, service providers and office lease

  • Manage office General and Administrative budget, ensure accurate and timely reporting

Administrative- 50%

  • Schedule meetings and appointments

  • Organize the office layout and order stationery and equipment

  • Maintain the office condition and arrange necessary repairs

  • Organize office operations and procedures and ensuring administrative staff is implementing

  • Coordinate with IT vendors on all office equipment and ensure all employees have active computers 

  • Ensure that all items are invoiced and paid on time

  • Assist the CEO in administrative policy and documentation implementation

  • Provide general support to visitors

  • Management of all documentation, DocuSign agreements, and contracts with Clients and Vendors, assisting legal team in policy implementation

  • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)

  • Liaise with facility management vendors, including cleaning, catering and security services

QUALIFICATIONS

Proven experience as an Office manager, Front office manager, Hotel Manager, Resort Manager, or Administrative assistant

  • Knowledge of office administrator responsibilities, systems and procedures

  • Proficiency in MS Office, Google Office Suite, Hotel/Vacation Rental Management Software (PMS)

  • Customer service drive with outstanding communication and active listening skills

  • Excellent problem-solving and multitasking skills

  • Leadership skills along with the ability to motivate a team into high performance

  • Ability to work flexible hours

  • Strong sense of responsibility and a professional presentation

  • BS degree in Hospitality Management, Tourism, Business Administration or relevant field is a plus

  • Hands on experience with office machines (e.g. scanning machines and printers)

  • Familiarity with email scheduling tools, like Email Scheduler and Boomerang

  • Excellent time management skills and ability to multitask and prioritize work

  • Attention to detail and problem solving skills

  • Excellent written and verbal communication skills

  • Strong organizational and planning skills in a fast-paced environment

  • A creative mind with an ability to suggest improvements

  • Must pass a background check prior to hire

ASSESSMENT:

Applicants must complete this assessment to be considered.

Pay:

Hours - 30+ hours per week

Pay - $37,500 - $42,500 based on experience

Benefits - Benefits include unlimited time off, 401k w/ Employer Match, Healthcare Reimbursement, company discounts, frequent performance assessments, and an extremely flexible work environment.