Housekeeping Director

Applicants must complete an assessment and application to be considered

We are seeking a hard-working and ambitious individual with a professional attitude to manage our housekeeping team. As Cohobnb’s Housekeeping Director, you will be responsible for:

  • The biggest operative element, and most important elements of customer service, ensuring that our properties are turned over and clean for a 5-star experience for our guests.

  • Hiring, training, scheduling, and ensuring that all housekeepers are performing at a 5-star standard.

  • Training inspectors, warehouse staff, and all housekeepers along with ensuring that all housekeepers have the necessary supplies they need to perform their jobs.

  • Key performance indicators (KPIs) and managing costs within the housekeeping department and ensuring that our workplace remains fun!

Typical Duties:

  • Scheduling all housekeepers to clean properties and managing all logistical elements of the staff.

  • Hiring A-team players, training, supervising, and inspecting all housekeeping staff to ensure that the quality meets our high standards and upholding these standards clean over clean.

  • Ensures that the warehouse is fully stocked and organized for all housekeeping needs.

  • Is able to work weekends and holidays. Sundays are our busiest days out of the week and you might have to fill in and assist the team on busy days.

  • Is able to have all properties completed by the time the guest has arrived at 3 pm.

  • Must be familiar with understanding a P&L to see the areas where we are losing money and see areas where we can improve our margins.

  • Hiring and training high-quality housekeeping trainers, property inspectors, and pool/spa cleaners.

  • Developing creative and fun ways to engage the team and ensure that they are reaching their full potential and working hard during 10 am and 3 pm when all cleanings occur.

The Ideal Candidate:

  • Is someone who has very tactical problem-solving skills

  • Is excellent at team building, motivating, and making sure that the jobs are completed while encouraging a fun work environment

  • Looks to encourage efficiency and optimization at all elements while encouraging innovation

Hours and Pay:

  • Salaried between $40,000 - 45,000/year

  • Cleanings occur 7 days a week, but peak days are Sundays, Mondays, and Fridays and always occur between 10 am and 3 pm. 

  • Typical hours will be from 8 am - 5 pm with two days off, 35-45 hours a week. 

  • Benefits are included after 90 days of employment, Benefits include unlimited time off, 401k, healthcare reimbursement, company discounts, performance-based bonus compensation, and an extremely flexible work environment.

At Cohobnb, our mission is to provide a wide array of unique and luxury vacation rentals across Northwest Arkansas. Each of our vacation rentals is set up specifically for guest enjoyment. Our team includes specialists in sales, hospitality, customer service, marketing, housekeeping, maintenance, real estate, interior design, and more! We are go-getters and applaud those who challenge the status quo & think outside the box. We love Northwest Arkansas & love offering travelers the best possible experience in our towns. We are swiftly growing and adapting, and we are looking for candidates who fit our company culture primarily and who are willing to join in the face-paced environment and be a part of a small business.